ITAHUKA SUPPORT

How can we help?

Find instructions for watching programs, participating in live chat, subscribing, managing playlists and reporting problems.

Watching ITAHUKA

Use Videos for the complete library, Shorts for vertical clips and Live for the current or upcoming program.

Open video library

Live programs and chat

Choose a chat room, write a message and press Send. You must be signed in, and slow mode may require a brief wait.

Open live page

Subscriptions

Select Subscribe on the channel header or watch page. Sign-in and registration preserve the subscription request.

Sign in and subscribe

Playlists and saved videos

Create personal playlists, add videos, use Watch Later, and return to Favorites from the Library menu.

Manage playlists

Account and access

Your account controls profile information, notifications, comments, likes, chat participation and saved content.

Sign in

Safety and reporting

Use Report on videos, comments, posts and chat messages. Reports are reviewed by ITAHUKA moderators.

Read community guidelines
COMMON QUESTIONS

Frequently asked questions

Why does the live player show Upcoming or Offline?

The public player follows the broadcast state configured in ITAHUKA Studio. Upcoming means a program is scheduled; Offline means no active program source is available.

Why can I read chat but not send a message?

Sending requires a signed-in account. Chat may also be disabled for a program, restricted by moderation, or temporarily limited by slow mode.

How do I unsubscribe?

Select the Subscribed button again. The button and subscriber count update across the current page after the request succeeds.

Where are videos I saved?

Open Watch later or Liked videos under You in the left navigation. Custom collections appear on the Playlists page.

How do I report a technical problem?

Record the page address, browser, device and exact error. Include a screenshot when possible.